F,A,Q

...Popular FAQ...

Frequently Asked Questions

  • How often should I have my chimney cleaned?
    The National Fire Protection Association recommends that chimneys, fireplaces, and vents be inspected at least once a year. If you use your fireplace regularly, especially with wood, you should have it cleaned annually. Regular cleaning prevents dangerous creosote buildup, removes debris, and ensures your chimney is safe to use. We provide thorough inspections and cleanings to keep your chimney in optimal condition.
  • What are the signs that my chimney needs repair?
    Common signs that your chimney needs repair include: water leaks or stains around the chimney, crumbling or missing mortar between bricks, cracked or damaged bricks, a leaning chimney, smoke entering your home instead of going up the chimney, strong odors from the fireplace, and visible damage to the chimney cap or crown. If you notice any of these issues, contact us immediately for a professional inspection.
  • How much does chimney cleaning cost?
    Chimney cleaning costs vary depending on the type of chimney, its condition, and the level of cleaning required. Basic cleaning typically ranges from $150-$300, while more extensive cleaning or repairs may cost more. We provide free estimates for all services, so you'll know the exact cost before we begin. Contact us at (971) 209-6486 for a free, no-obligation estimate.
  • Do you offer emergency chimney repair services?
    Yes, we offer emergency chimney repair services for urgent situations such as water leaks, structural damage, or safety concerns. If you have a chimney emergency, contact us immediately at (971) 209-6486. We understand that chimney problems can't always wait, and we're committed to responding quickly to protect your home and family.
  • What is a chimney liner and do I need one?
    A chimney liner is a protective barrier inside your chimney that protects the masonry from heat and corrosion. It's essential for safety and efficiency. If your chimney doesn't have a liner or has a damaged one, you should have it installed or replaced. We install high-quality stainless steel liners that meet all safety codes and significantly improve your chimney's performance and safety.
  • Can you repair a water leak in my chimney?
    Absolutely! Water leaks are one of the most common chimney problems we repair. Water can enter through damaged flashing, cracked mortar joints, a damaged chimney cap, or deteriorated masonry. We'll identify the source of the leak and provide a permanent solution, which may include flashing repair, waterproofing, crown repair, or masonry restoration. Early repair prevents costly water damage to your home.
  • What services do you offer for fireplaces?
    We offer comprehensive fireplace services including cleaning, inspection, repair, rebuilding, and insert installation. Whether you need a simple cleaning, want to upgrade with a fireplace insert, or need a complete rebuild, we have the expertise to handle it. We also provide masonry services for fireplace restoration and can help you choose the right insert for improved efficiency and safety.
  • Are you licensed and insured?
    Yes, we are fully licensed and insured. We carry comprehensive liability insurance to protect you and your property. Our technicians are certified and trained in the latest chimney and masonry techniques. We're committed to maintaining the highest standards of professionalism and safety in all our work. You can trust us with your chimney and masonry needs.
  • What areas do you serve?
    We proudly serve Salem, OR and surrounding areas including Stayton, Mill City, Independence, and Woodburn. Our service area extends throughout the greater Salem region. If you're unsure if we service your area, please give us a call at (971) 209-6486 and we'll be happy to help.
  • How long does a typical chimney cleaning take?
    A standard chimney cleaning typically takes 1-2 hours, depending on the size and condition of your chimney. This includes cleaning the flue, firebox, and smoke chamber, as well as a basic inspection. If we find issues that need attention, we'll discuss them with you and provide recommendations. We work efficiently while ensuring thorough cleaning and inspection.

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